The Confederation of Danish Industry – DI – is a private business and employers’ organisation representing approximately 17,500 companies in Denmark. A core output for DI is collective bargaining and advice on matters of employment law, delivered by a team of more than 115 legal specialists. With the Document Drafter, DI set out to create a set of automated templates covering a wide range of employment law documents. Today, their member companies create more than 60,000 documents annually. The use of the automated templates are an order of magnitude higher than the traditional templates previously offered by DI.
Nina Lykke Kjeldsen, Director of Legal Tech
What do you consider the biggest benefit of your automated templates?
Clearly that it enabled us to share much more knowledge with our member companies. If you look at our previous traditional templates they did provide some guidance and knowledge sharing. But in our new automated templates we have been able to map all the relevant variations one needs to consider when drafting a document and guide our end-user through this process.
If you look at our termination letter as an example, our previous templates was really more of a framework that required significant tailoring and legal analysis to complete. In our new automated version we have mapped out all the subjects to consider across more than 40 collective bargaining agreements. This means that the end-user can go through a guided interview and get a termination letter that deals with the specifics of the case in hand and also is compliant with general legal requirements and specific requirements in the relevant collective bargaining agreement.
Why do you think the automated templates are used significantly more than your previous traditional templates?
We have simply been able to build templates of a much higher quality. The user has a complex and unique requirement for the document and as we have been able to cover much more variation in the document it feels fit-for-purpose for the end-user. And, naturally, the ease of getting a tailored draft in 5 minutes without the typical copy/paste and hand tailoring is a big attraction.
How was the implementation completed?
We wanted to offer our members access to documents covering all aspects of employment, ranging from the typical documents needed when you employ or terminate an employee to personal data issues, bonuses, policies, education and much more. This meant that the project required us to involve a large number of our lawyers as they each have their different areas of expertise, both from a legal perspective and in terms of specialization in groups of collective agreements. More than 30 lawyers all in all contributed to the templates.
Despite this, the process was smooth and with very positive feedback from all participants. And we completed the entire project in under 10 weeks from kick-off to go live. A big part of the work done in this period was to significantly expand the content of the templates we already had. We did this by leaving the process planning to Green Meadow and we were thoroughly impressed.
How would you overall characterize your use of the Document Drafter?
A remarkable success and beyond expectation on all parameters.
Poul Schmith is Denmark’s largest full-service law firm and holds a special role as the primary attorneys to the Danish state. In addition to using the Document Drafter for their internal work Poul Schmith has leveraged the Document Drafter to share knowledge with its clients.
Morten Wahl Liljenbøl, Partner